TestimonialsThank you for fixing our spa so fast. I'm 75 years
old, and when my surgery was done for my sclerosis, I was 70 years
of age, I have 14 rods in my back that looks like a ladder. The
surgery did not help but the spa has made me feel better each
night after being in it. My husband is 78 and still does cement
work around the house and all his gardening. The spa keeps him
from getting stiff and sore. I have used the spa every night for
5 years and when I'm without it I feel very lost. I had major
back surgery 5 years ago and that is the only way I can cope on
a daily basis is using the spa for at least an hour each night
before I go to bed. The jets that roll up and down my spine, make
me feel so much better. Even my husband after working hard in
the yard loves to sit in it to take the stiffness out of his muscles.
Thank you again. Dear Tony, We want to thank you for selling us our Tiger
River hot tub. It has changed our life in so many wonderful ways
Second. Paul and I are much more relaxed. After a long day, 30 minutes in the tub seems to put everything into perspective. Besides physically feeling good, we also feel mentally good (well as good as that can be considering.....). Third. Nor more late nights in the office. By 9:00, the tub is calling. And once out of the tub, there is no ambition for work. Fourth. Our children's friends want to come to our house. This is a good thing, as I know what's going on. Fifth. Weekend mornings start off so much better when we have been "tubbing" first thing. Sixth. We are enjoying our backyard so much more. We have grandiose ideas for summer projects. So, Tony, as you can see, we have truly been enjoying our new tub. Every time we "tub" we both agree it was the best thing we have purchased in a very long time. You were wonderful too. From the time we decided
what we wanted, you did everything you could to make us happy.
Your quick responses, ideas, hints, referrals and staff made everything
as smooth as silk (except for when Paul had to climb under the
house to wire!! -- yes we could have hired an electrician). We
appreciate all you did, and we know you will be there when we
need advise. Sincerely, Ellen and Paul Camacho Dear Mr. Grasso, I just wanted to thank you for this wonderful hot tub. It is truly an amazing benefit to all of my family. From the day it arrived we have been using it very frequently. I did not think that a tub plugged into a 110 outlet would be good enough to heat up the water to the right temperature that I liked. Boy was I wrong! The water is perfect and I can turn it up even hotter than I can handle. I feel that I am starting to get a good night sleep for the first time in many years. It is truly a "Heavenly Experience" for me every night before I go to bed. I am so relaxed when I get into bed. I think that I am asleep before my head hits the pillow. As you can see from the picture below, it also has been a great place for our family to get together and talk about the past days events. That is not an easy thing to do when you have teenagers. How about that view! This has also been of benefit to my wife Debbie who suffers from Mulitple Sclerosis. The warm water really allows her muscles to relax and that contributes to her having a lot of good days. She loves it too! Thanks again for your great assistance with everything. You can bet the Heidt family will refer everyone we know to you. Have a great day. Sincerely, Mark Heidt Dear Mr. Grasso, My husband and I would like to thank you for all of your help with the purchase of our new Hotspring portable Spa. From the time we met in your showroom to the time our spa was installed, your sales and service team was knowledgeable, courteous and efficient. Your staff went out of their way to insure that we purchased the right spa for our wants and needs. Your service team was timely, and went the extra mile to ensure that we were comfortable with the spa's functions and maintenance (which is minimal). They insured us that they were only a phone call away if we should ever need them. We love our spa and continue to use it at least four to five times per week. We are not sure how we ever lived without it. We are pleasantly surprised that our toddler loves the spa as much as we do. It is an activity that we do together and equally enjoy! The greatest compliment that we can give, however, is that our spa is energy efficient and quiet. Since the spa lies outside of our bedroom door, we were concerned about noise and, during a time when fuel bills are through the roof, we feared how a spa would affect our electric bill. Your spas are of such high quality that both of these concerns are obsolete. Our spa is quieter than our bedroom clock and the increase of our electric bill has been insignificant. Thank you for taking such exceptional care of us. We love our spa and recommend Hot Springs Spas to anyone who appreciates quality workmanship and expertise with customer service. Sincerely, Cary and Carrie Richardson Dear Tony, Eric I am writing to let you and your future customers know how happy I have been with your product and service over the years. We purchased our first Hot Springs Sumatran spa in the sping of '01. Your people delivered the spa to the location specified, hooked it up and explained now to use and maintain it. Two years later we moved and you offered to move the spa for us and set it up at our new home. We explained that the buyers wanted to keep it and since I use it almost nightly and were so happy with the reliability and energy efficiency, we decided to buy another Sumatran which at our new home had to be craned onto a second floor deck which your people were very helpful with. I have always had excellent service in the store. I would absolutely recommend your products and services to anyone looking for reliability and customer service. I intend to purchase chemicals and possibly another spa if the need arises. Thanks again |